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Quick Enquiry

Your customer journey

We aim to make the whole process of purchasing and installing your solar PV system as simple and straightforward as possible. We endeavor to make the process transparent with nothing hidden along the way. If at any point you have any questions, please do not hesitate to ask.

Virtual survey

Once you contact us to request a survey we will check your property on Google Earth. This will help us to identify whether your property will be suitable for solar PV. If it's immediately clear that your home won't be suitable, we'll let you know so we don't go on to waste your time.

Your solar survey

If your home looks suitable for solar PV we'll arrange a convenient time to meet with you and carry out a thorough survey. We can talk to you about the likely design of your installation, and answer any questions you might have. In order to properly survey your home we'll need access to your loft and possibly your roof. At the survey we'll look at the following;

  • Direction your roof faces
  • Amount of space available on your roof
  • Pitch of your roof
  • Roof structure, construction and condition
  • Any potential shading issues
  • Condition of your electrical system

If you do not have an EPC, we can arrange for this to be undertaken. If we feel an electrical safety inspection is required, this will also be organised. Both these incur cost. Should you decide not to go ahead with the installation, there will be a charge for these.

Your quote

Having surveyed your home, we'll go away and prepare a final design of our recommended installation. We will then send you a detailed survey report covering the proposed installation, and our quote for the works. When you're ready to move forward with the installation just let us know and we'll arrange a suitable date to start works.

Installation of your solar PV system

The installation of your solar PV system will normally take place over one or two days. You can see the full installation process here: Installation Guide.

Registering for the feed in tariff

Having installed your system, we'll register it with the Microgeneration Certification Scheme (MCS), and send you a certificate confirming your system meets the MCS standards. We'll then help you with the necessary paperwork to register for the feed in tariff with your electricity provider, who will then let you know what you need to do in terms of providing meter readings, and when you can expect your regular Feed In Tariff payments.

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